# Data Management FAQ **What Cloud Hosting Tiers are provided as part of this service?** Software as a Service **How is client data stored? Is it kept separate from other clients’ data?** All client data is stored in separate AWS databases. **Are clients allowed to manage access to their own systems and data?** Yes, they can create and delete entries, and change credentials in the system, i.e., permission users with “view/edit” capabilities as well as add/delete users to/within their microsite. **Do you have a backup strategy?** Yes, we have a backup strategy in place to ensure the protection and availability of critical data and systems. **How do you protect your backups?** Our backups are stored on cloud servers that have physical security measures in place to prevent unauthorized access, tampering, and data loss. **How do you deliver data?** Most modes of data delivery, i.e., direct download, API, FTP, S3, Snowflake Marketplace (Private Listing), are feasible. Please reach out to us at if unsure. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.alphageo.ai/faq/data-management-faq.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.