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  1. FAQ

Data Management FAQ

PreviousCompliance FAQ

Last updated 11 days ago

Data Management

What Cloud Hosting Tiers are provided as part of this service?

Software as a Service

How is client data stored? Is it kept separate from other clients’ data?

All client data is stored in separate AWS databases.

Are clients allowed to manage access to their own systems and data?

Yes, they can create and delete entries, and change credentials in the system, i.e., permission users with “view/edit” capabilities as well as add/delete users to/within their microsite.

Do you have a backup strategy?

Yes, we have a backup strategy in place to ensure the protection and availability of critical data and systems.

How do you protect your backups?

Our backups are stored on cloud servers that have physical security measures in place to prevent unauthorized access, tampering, and data loss.

How do you deliver data?

Most modes of data delivery, i.e., direct download, API, FTP, S3, Snowflake Marketplace (Private Listing), are feasible. Please reach out to us at if unsure.

support@alphageo.ai