# Data Management FAQ **What Cloud Hosting Tiers are provided as part of this service?** Software as a Service **How is client data stored? Is it kept separate from other clients’ data?** All client data is stored in separate AWS databases. **Are clients allowed to manage access to their own systems and data?** Yes, they can create and delete entries, and change credentials in the system, i.e., permission users with “view/edit” capabilities as well as add/delete users to/within their microsite. **Do you have a backup strategy?** Yes, we have a backup strategy in place to ensure the protection and availability of critical data and systems. **How do you protect your backups?** Our backups are stored on cloud servers that have physical security measures in place to prevent unauthorized access, tampering, and data loss. **How do you deliver data?** Most modes of data delivery, i.e., direct download, API, FTP, S3, Snowflake Marketplace (Private Listing), are feasible. Please reach out to us at if unsure.